How to generate Zenith Bank Token Code and activate it

Online banking has become a convenient and secure way to manage our finances. One essential aspect of online banking is ensuring the safety of our transactions. To enhance security, many banks, including Zenith Bank, provide customers with a token device that generates a unique code for each transaction. In this guide, we will walk you through the process of generating and activating your Zenith Bank token code, ensuring that your online banking experience is protected.

Zenith Bank token is a security feature used by Zenith Bank to protect their customers’ accounts and transactions. It is a small electronic device that generates a unique one-time password (OTP) for every transaction or login attempt.

The token enhances security by adding an extra layer of authentication, ensuring that only authorized individuals can access or make transactions with the account.

 

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Understanding the Zenith Bank Token Device

Before we dive into the process, let’s first understand what a Zenith Bank token device is and how it works. The Zenith Bank token device is a small handheld device that generates a unique code, also known as a token code, for every transaction you make online. This code adds an extra layer of security to your online banking activities, ensuring that only authorized transactions can take place.

The token device is designed to be portable and easy to use. It has a small screen that displays the token code, a few buttons for navigation, and a battery to keep it running. When you initiate a transaction, you will be prompted to provide the token code generated by the device to complete the transaction successfully.

 

What are the requirements to generate a Zenith bank token

To generate a Zenith Bank token, you will typically need to meet the following requirements:

1. Have an active account with Zenith Bank: You must hold an account with Zenith Bank and have the necessary access rights to request a token.

2. Complete the token request form: Zenith Bank typically requires customers to complete a token request form, providing details such as account number, full name, address, phone number, and email address.

3. Provide valid identification: You will need to provide a valid means of identification, such as a national ID card, driver’s license, or international passport. This is to verify your identity and ensure that only authorized individuals can request a token.

4. Fill and sign the indemnity form: Zenith Bank may require you to fill and sign an indemnity form, which states that you will be responsible for the safekeeping and usage of the token. This safeguards the bank and the customer against any fraudulent or unauthorized activities related to the token.

5. Pay the token issuance fee (if applicable): Some banks may charge a fee for issuing a token. You may need to pay this fee before your token can be generated.

The zenith bank e-Token App is a mobile application that generates One Time Passwords (OTPs) used in the authentication of electronic transactions. The Customer will incur a single charge of N1500 for activation of the e-Token.

 

How to Activate Zenith e-Token using e-Token App

Before you can register for Zenith bank e-token kindly Search for Zenith eToken App on play store or the app store and download the eToken App.

 

Activate the App using the activation details stated below

Register as an Individual

1. Select Activation Method
2. Hardware Token: Account Number + 4-digit Server PIN and Hardware Token Code
3 Debit Cards: Account Number + ZENITH Bank issued ATM card (last 6-digits of the customer’s PAN #) and the 4-digit card PIN

4 Quick Access: To generate activation code required to access the E-token App, please visit the Bank branch or fill the etoken registration form and forward to the bank for processing. Click here to download the etoken registration form.

Register as a Corporate

1. Select Activation Method
2. Quick Access: To generate activation code required to access the E-token App, please visit the Bank branch or fill the etoken registration form and forward to the bank for processing.

 

How to generate Zenith Bank Token

  • Visit the Zenith bank token activation page :https://securedp.zenithbank.com/tokenselfservice/home/createpin
  • Enter your 10-digit Zenith bank NUBAN number
  • OTP will be sent to the email address or phone number linked to your Zenith bank account
  • Enter the OTP received in the advised column
  • Remove the token device from its package
  • Behind the device, you can view the token number
  • Enter the serial number of the token as seen without the hyphen (-) or any space.
  • Enter a preferred 4-digit PIN and click on continue to proceed.
  • On successful activation, a confirmation message will appear on the website.

 

How to generate Zenith Bank Token using USSD

Dial *966# on your registered mobile number.
Select “8” for “Next Page” and then select “6” for “PIN and Token Request”.
Select “1” for “Generate PIN + Token” and follow the prompts to complete the process.
Immediately after it’s completed, your PIN + Token will be displayed on the screen.

However, remember that you must also activate this before you use it as well. To do that,

Dial *966# on your registered mobile number.
Select “8” for “Next Page” and then select “6” for “PIN and Token Request”.
Select “2” for “Activate Token” and follow the prompts to complete the process.

Once completed, your PIN + Toke will be sent to your mobile phone. You can use this token to authenticate transactions on your Zenith Bank account.activated.

 

How to generate Zenith Bank Token Code and activate it

To generate and activate a Zenith Bank token code, follow these steps:

1. Visit the Zenith Bank website or download the Zenith Bank mobile app.
2. Login to your internet banking account or mobile banking app using your username and password.
3. Once logged in, navigate to the Security or Settings section of your account.
4. Look for the option to generate a token code or activate a token device.
5. Follow the on-screen instructions to generate the token code or activate the token device.
6. If you are generating a token code, you may be required to provide additional authentication, such as answering security questions or providing an SMS verification code.
7. Once you have completed the process, a token code or device will be provided to you.
8. If you received a physical token device, press the button on the device to generate a token code.
9. Use the generated token code for transactions that require additional authentication or security, such as fund transfers or bill payments.

 

How to reset zenith bank PIN token

To Reset Your Hardware Token PIN you may do one of the following

Kindly call ZenithDirect on 234-1-2787000, 0700ZENITHBANK and select Option 4 to speak with an executive for assistance.
Send a mail from your registered email address account details and token serial number to zenithdirect@zenithbank.com.