How to Generate first bank Token and activate it

In the ever-evolving landscape of banking and financial transactions, security is paramount. First Bank Token serves as a crucial tool in enhancing the security of your online banking experience. The Bank Token is a secure authentication method that provides an additional layer of security for online banking transactions

First Bank token is a crucial tool for carrying out secure transactions and accessing various banking services online. These tokens are typically small devices that generate a unique, one-time passcode that the user must enter along with their regular login credentials to access their account or complete a transaction.

With first bank, there is the hard token and the soft token; the hard token is a physical device that customer can use to generate security codes, while the soft token is an app that can be downloaded on your phones and used for generating the security code.

This article will guide you through the process of generating and activating your First Bank Token, setting up essential security measures, understanding its usage.

Type of First bank token

There is the hard token and the soft token; the hard token is a physical device that customer can use to generate security codes, while the soft token is an app that can be downloaded on your phones and used for generating the security code.

 

How to  activate an get start with First bank token

There are two main ways to use a First Bank token: a physical hard token or the soft token on the First Bank mobile app. Here’s how to activate each:

Hard Token:

  1. Download the First Bank Mobile Banking app on your phone ([Google Play Store] or [Apple App Store]).
  2. Login to the app (or register if you’re a first-time user).
  3. Navigate to “Account Settings” and then “Token Synchronization.”
  4. Press the button on your hard token, and a code will appear on the screen. Enter this code into the first input field on the mobile banking app.
  5. Press the button again and enter the displayed code into the second input field.
  6. Locate your token’s serial number (printed on the frame) and input it into the third field.
  7. Tap “Confirm” and your token should now be activated and ready for use.

Soft Token:

  1. Visit any First Bank branch and request a soft token activation code and serial number.
  2. Download the First Bank Mobile Banking app (same as above).
  3. Within the app, locate the section for soft token activation and enter the serial number and activation code you received at the bank.
  4. The app will generate a registration code. Provide this code to the customer service representative at the bank to complete the activation process

It’s essential to keep your token and PIN secure and not share them with anyone to protect your account from unauthorized access.

FAQs

1. What is the purpose of a First Bank Token?

The purpose of First bank token is to serve as a secure authentication method that provides an additional layer of security for online banking transaction. The Bank token is a crucial tool for carrying out secure transactions and accessing various banking services online.

2. Can I use my First Bank Token for multiple accounts?

No Each token is tied to your account only and cannot work on another account because the code is constantly changing and is unique to your token, no-one but you will have the code needed to access your accounts.

3.How do I change my First Bank OTP number?

To change your first bank OPT Number Please contact the bank on 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000, SMS Short Code 30012 or email firstcontact@FirstBanknigeria.com to update your registered mobile number. Once you have updated your mobile no., you will start receiving the OTP for online transactions.

4.How do I know my First bank token code?

To know your First bank token code, please Dial *737*7# Enter your USSD transaction PIN to receive your token code Token code is immediately displayed.

5.How do I get my 5 digit PIN for First Bank?

1. To get first bank 5 digit Simply dial *894*0#
2. A list of masked debit card numbers linked to your account is displayed.
3. Select your preferred debit card.
4. Enter the 4-digit Personal Identification Number (PIN) for the selected debit card.
5. Create a new 5-digit PIN.

6, What is the One Time Password (OTP) that is required for Online Transactions on my FirstBank MasterCard?

Earlier, you were required to register your FirstBank MasterCard for Secure Code and set a static password for your online transactions. FirstBank will now send you a new 6 digit numeric One Time Password (OTP) to your registered mobile number and email address for each time you initiate an online transaction.

7. Is the Mobile App secure?

The FirstToken Mobile app is very secure. This App is secured because after inputting the serial no and activation code, you will be prompted to register a 4-digit PIN that will always be used to access the application on your mobile device. It is important that you keep the PIN confidential and do not share with anyone else.

8. What can I do if I forget my PIN?

If you forget your four-digit PIN, you will need to send an email to firstcontact@firstbanknigeria.com. In your email, include your user identification and challenge code. The latter is generated by your app when you input the wrong PIN four times.

You will need to visit a First Bank branch near you. You will be required to fill out an application form there. The appropriate department will then review your application, and if accepted, the hardware token will be given to you.

9. How do I generate first bank app’s One-time Password (OTP)?

To generate first bank  One-time Password, you will be required to have the mobile number you used to register your account. On your phone, press *322*0# to generate the OTP. The code will be sent to the aforementioned number. On the banking app, enter the OTP in the input field